Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.
This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.

Information We Collect

We may collect and process the following information:

• Name
• Phone number
• Email address
• Property address (for service delivery)
• Any information you provide through contact forms or enquiries

We collect this information when you:

• Request a quote
• Contact us via our website, phone, or email
• Book a service

This aligns with industry practices where data is collected during enquiries and bookings.

How We Use Your Information

We use your information to:

• Provide and manage our property clearance services
• Respond to enquiries and provide quotes
• Arrange appointments and communicate with you
• Improve our services and customer experience
• Comply with legal obligations

Your data is processed based on legitimate business needs and contractual requirements.

Data Sharing

We do not sell or trade your personal information.

We may share your data with:

• Our team members to carry out services
• Trusted partners or subcontractors (only where necessary)
• Service providers such as booking or communication systems

All data sharing is limited to what is required to deliver our services.

Data Storage and Security

We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse.
Your data is stored securely and only retained for as long as necessary to fulfil our services or comply with legal requirements.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Object to how your data is used
• Withdraw consent at any time

Cookies

Our website may use cookies to improve your browsing experience and understand how users interact with our site.
You can disable cookies through your browser settings if preferred.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us through our website.